Pandora & Pendragon Jewelry - Return Policies

<body background="/BluBack.jpg"> <table width="100%" border="0" cellspacing="5" cellpadding="5"> <tr> <td colspan="3"><a href="/index.html" target="_top"><img src="/PandoraJewelryBluLogo.jpg" width="473" height="76" border="0" align="middle"></a></td> <td width="31%"><div align="center"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td><a href="/AboutUsMasterFrame.html" target="_top" "javascript:;" onMouseOver="MM_swapImage('AboutUs','','/images/CustomerServiceHi_03.jpg',1)" onMouseOut="MM_swapImgRestore()"><img src="/images/CustomerServiceLo_03.jpg" alt="About Us" name="AboutUs" width="81" height="14" border="0" id="AboutUs"></a></td> <td><a href="/OrderingMasterFrame.htm" target="_top" "javascript:;" onMouseOver="MM_swapImage('Ordering','','/images/CustomerServiceHi_04.jpg',1)" onMouseOut="MM_swapImgRestore()"><img src="/images/CustomerServiceLo_04.jpg" alt="Ordering" name="Ordering" width="66" height="14" border="0" id="Ordering"></a></td> <td><a 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"javascript:;" onMouseOver="MM_swapImage('Links','','/images/CustomerServiceHi_12.jpg',1)" onMouseOut="MM_swapImgRestore()"><img src="/images/CustomerServiceLo_12.jpg" alt="Links" name="Links" width="72" height="14" border="0" id="Links"></a></td> </tr> <tr> <td colspan="3"><a HREF="http://emartcart.com/cart/odb/cart.odb?merchantID=1854&logoUrl=&return="http%3A//PandoraJewelry.com" Target="_top" "javascript:;" onMouseOver="MM_swapImage('ShoppingCart','','/images/CustomerServiceHi_13.gif',1)" onMouseOut="MM_swapImgRestore()"><img src="/images/CustomerServiceLo_13.gif" alt="View Shopping Cart" name="ShoppingCart" width="219" height="21" border="0" id="ShoppingCart"></a></td> </tr> </table> </div> </td> </tr> <tr> <td width="18%" rowspan="5"><table border="0" cellpadding="0" cellspacing="0"> <tr> <td width="101"><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="JewelryShowroom.html" target="_top">Jewelry Showroom</a> </font></td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="CustomMasterFrame.htm" target="_top">Custom</a></font></td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="JewelryCareMasterFrame.html" target="_top">Jewelry Care </a></font></td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="EngravingMasterFrame.htm" target="_top">Engraving</a></font></td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="MeasurementsMasterFrame.htm" target="_top">Measurements</a></font></td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="GiftCertificatesMasterFrame.htm" target="_top">Gift Certificates</a></font> </td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="RepairsMasterFrame.htm" target="_top">Repairs</a></font></td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="AppraisalsMasterFrame.htm" target="_top">Appraisals</a></font></td> </tr> <tr> <td><p><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="TestimonialsMasterFrame.html" target="_top">Testimonials</a></font></p></td> </tr> <tr> <td><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="ModelCallMasterFrame.html" target="_top">Model Call </a></font></td> </tr> </table></td> <td colspan="2"><img src="/Returns.gif" width="213" height="52"></td> <td> </td> </tr> <tr> <td colspan="3"><font size="2" face="Verdana, Arial, Helvetica, sans-serif">Your satisfaction is important to Pandora & Pendragon™. We stand behind every one of our products. </font></td> </tr> <tr> <td align="right" valign="top"><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif"><strong>Stock Merchandise</strong></font></p> </td> <td colspan="2" align="left" valign="top"><font size="2" face="Verdana, Arial, Helvetica, sans-serif">All of our stock jewelry may be returned within 10 days of your receipt for exchange or a full refund of the purchase price (you pay the postage), provided the jewelry is in original and unused condition. Thereafter, you may exchange for other merchandise of equal or greater value or pay a restocking fee, provided the returned jewelry is in original and unused condition. All sales are final for merchandise purchased in person over the counter and these items may only be exchanged for items of equal or greater value within 5 days of purchase. Please contact <a href="mailto:leewool@cris.com">Pandora & Pendragon™</a> for specifics prior to returning your merchandise.</font></td> </tr> <tr> <td align="right" valign="top"><font size="2" face="Verdana, Arial, Helvetica, sans-serif"><strong>Custom Merchandise</strong></font></td> <td colspan="2" align="left" valign="top"><font size="2" face="Verdana, Arial, Helvetica, sans-serif">Custom jewelry cannot be returned unless we have made a measurement error or have not satisfied your original design specifications (including engraving mispellings). However, we will make every effort to adjust, modify, or repair our custom products to satisfy you with the least additional cost. Please read our <a href="RepairsMasterFrame.htm" target="_top">repair section</a> and contact <a href="mailto:%20leewool@cris.com">Pandora & Pendragon™</a> concerning modifications to custom jewelry and we will be happy to accommodate you.</font></td> </tr> <tr> <td align="right" valign="top"><font size="2" face="Verdana, Arial, Helvetica, sans-serif"><strong>Damaged Merchandise</strong></font></td> <td colspan="2" align="left" valign="top"><p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">We ship insured, so any merchandise damaged or lost in shipping is the responsibility of the shipping company. Please contact them directly for any damage or loss claims.</font></p> <p><font size="2" face="Verdana, Arial, Helvetica, sans-serif">We understand that our jewelry is occasionally damaged during normal wearing. Accidents happen. While we cannot be responsible for abuse of our merchandise or injury to the wearer, we will take responsibility for defective merchandise. Please read our <a href="RepairsMasterFrame.htm" target="_top">repair section</a> and contact <a href="mailto:%20panpen.com">Pandora & Pendragon</a>™ concerning broken jewelry.</font></p></td> </tr> <tr> <td rowspan="6"> </td> <td width="12%" bgcolor="#00CCFF"><div align="center"><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="/index.html" target="_top">HOME</a></font></div> </td> <td width="39%" bgcolor="#00CCFF"><div align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="1"><a href="/SiteMapMasterFrame.html" target="_top">SITE MAP</a></font></div> </td> <td bgcolor="#00CCFF"><div align="center"><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><a href="/ContactUsMasterFrame.htm" target="_top">CONTACT US</a></font></div> </td> </tr> <tr> <td colspan="3" bgcolor="#FFFFFF"><div align="center"><font size="1" face="Verdana, Arial, Helvetica, sans-serif">Please address any comments, problems, questions, or suggestions about this web site directly to: <a href="mailto:%20leewool2@earthlink.net">Webmaster</a></font></div> </td> </tr> <tr> <td colspan="3"><div align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">Revised 22-Feb-2006</font></div> </td> </tr> <tr> <td colspan="3"><div align="center"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">All the contents of this web page and jewelry designs are © 2006 Pandora&Pendragon All Rights Reserved</font></div> </td> </tr> <tr> <td colspan="3" bgcolor="#FFFFFF"><div align="center"><font size="1" face="Verdana, Arial, Helvetica, sans-serif">Website by<br> </font><img src="file:///F|/Pan&Pen/Web/Web/TBlazerWBLogo.jpg" width="208" height="39"></div> </td> </tr> <tr> <td colspan="3"><font size="2" face="Verdana, Arial, Helvetica, sans-serif"> </font></td> </tr> </table> </body>