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Your order will be shipped in an onyx and white gift box suitable for giving as a gift for any occasion. |
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We have established an easy to use shopping cart for our bead collection. You may use PayPal or your credit card to place an order online. If you have any difficulty or have an issue with the process, please contact us. If you choose to use our Order Form to make a bead order by mail, please be sure to order beads that can be found on this website and include sales tax (Florida orders) and shipping from the table below. We are sorry but we cannot honor orders for stock items not displayed on this website. |
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| Due to the high level of craftsmanship and diligence in the production of our jewelry, many of our items from our designer gallery are produced in limited quantities. Please contact us for availability and pricing and we will be happy to help you place an order. | ||||
| If you have contacted us, confirmed availability, and would like to place an order from our gallery, please download our order form. | ||||
| Custom Orders | ||||
| Pandora & Pendragon™ will work closely with you to make custom jewelry to your specifications and measurements. We can craft your designs in precious metals, fossils, semiprecious stones, and precious gems (subject to availability). Please follow the custom ordering process in our custom order section. | ||||
| Returns | ||||
Custom orders, sized, engraved items, or designer gallery items may only be returned if we have made an error or there are issues with materials or workmanship. Returns must be within 15 days of purchase. We reserve the right to charge a 25% restocking fee for returns in satisfactory condition retunred later than 15 days after purchase. We will gladly extend this time during the year-end holiday gift giving season. Please contact us to arrange a return. |
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Bead orders or stock items may be returned for any reason for either a refund of the purchase price or an online store credit within 10 days of receipt. We do not charge shipping for the exchange/replacement of items returned due to shipping damage, shipping errors, or errors in workmanship. Jewelry that has been resized, damaged, or otherwise altered after delivery will not be accepted for return. All Jewelry must be returned in new, unworn condition, and will undergo quality checks. We reserve the right to charge a 15% restocking fee for Jewelry that is not repackaged in the original packaging in which it was recived or $2.50 for damaged or taped gift boxes. Please contact us to arrange a return. |
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Refunds are issued based on the payment method used at the time of purchase. If you made your purchase online, PayPal will be processing the refund. Please allow enough time for their payment to reach your PayPal account or credit card after we have received and processed your return shipment. If you paid by fax or by phone, please allow 3-5 business days for the funds to be credited to your credit card after we have received and processed your return shipment. If you paid by check, please allow time for return mail of our repayment by first class mail after we have received and processed your return shipment. |
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| Please do not ship any item back to us until you have contacted us for a return authorization. | ||||
| Shipping | ||||
While we strive for next day shipping, please assume that all orders will ship within 7 to 10 working days. Custom orders will only ship once your final payment is received. Bead orders will be shipped by the method selected at the time of purchase in PayPal and include all handling and packaging: |
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| Overnight = USPS Overnight Express | $27.00 | Next Day Air = UPS Next Day Saver | $57.00 | |
| Priority = USPS Priority Mail | $12.00 | 2-Day Air = UPS 2nd Day Air | $32.00 | |
| Standard Domestic = USPS First Class | $10.00 | Express Domestic = UPS 3 Day Select | $26.50 | |
| International Express = USPS Global Express | $42.00 | Ground = UPS Ground | $18.50 | |
All orders will require an adult signature upon receipt. |
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All
the contents of this web page and jewelry designs are © 2010 Pandora&Pendragon™
All Rights Reserved |
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Revised
20-JUL-2010 |
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